Order Processing
Processing Time: 1–4 Business Days
Your item may need to be transferred to our central processing facility. Please allow 1–4 business days for processing before your order is shipped.
Shipping Time
Estimated Delivery: 9–12 Business Days
Free orders are shipped via DHL or USPS, depending on your location.
For more details, please see our [Shipping Policy].
Returns & Exchanges
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Returns are accepted within 14 days of delivery if the item is in original condition with Kickscrew tags attached.
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Under normal circumstances, the buyer is responsible for all shipping costs. The return address will be provided after confirmation by our customer service team.
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In special cases, such as errors caused by Kickscrew, we will proactively discuss solutions with you. Customers are always God.
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Please contact our customer service team before returning any product.
For more information, please refer to our [Refund Policy].